Amazon's Boschetti said that if a customer reports a package has not arrived it doesn't go on a delivery partner's record as an undelivered package.Īnother negative the driver mentioned is that some routes can take drivers far from their homes, and time spent driving back home is not included in the rate paid to drivers.įor example, if you pick up your delivery from a Whole Foods and two hours later finish the delivery 45 minutes from the Whole Foods, that 45-minute drive back is not accounted for in the base rate that Amazon pays, the driver said.Ī lot of the money that drivers get from Whole Foods deliveries are tips.

Those delivery problems can have some financial consequences for the drivers, he said: Undelivered or late packages can affect a driver's ability to move into a higher rewards level, and higher rewards levels come with more cash back on fuel purchases with the Amazon Flex debit card, preferred scheduling to help drivers get better delivery blocks, and discounts on tires and vehicle maintenance. He asked to remain anonymous for privacy reasons. The driver, who's retired from the military and in his 60s, said he signed up for Flex because he was looking to make some extra money to travel and pay off debts. I choose offers only when it seems worth it to me,' one Amazon Flex driver from Connecticut told Insider, adding that he considers how much money the offer is for, how many deliveries it contains, and how far from home it will take him. 'I get instant offers that I reject on a regular basis. Amazon Flex delivery partners across the US have competitive earnings that exceed $26 per scheduled hour on average,' Amazon Spokesperson Maria Boschetti told Insider. 'Launched in September 2015, Amazon Flex gives individuals the opportunity to set their own schedule, be their own boss, and earn great pay while delivering packages for Amazon.

Flex drivers can also accept or decline Whole Foods 'instant offers,' which can involve one or multiple deliveries. Drivers can accept work in blocks of a few hours instead of having to commit to a full day of work. It often indicates a user profile.ĭrivers must pass a background check, sign up with an Amazon account, watch a couple of short videos to learn the process, provide some information for taxes and payment, and select a delivery service area. Account icon An icon in the shape of a person's head and shoulders.

Amazon flex driver reviews